Thursday, March 27, 2008

Holy Viral Marketing, Batman!

In January, I pondered the future of The Dark Knight’s viral marketing/PR campaign after the tragic loss of Heath Ledger. As you may recall, a Hollywood pal of mine confided that he hoped it would continue as planned since, as he said, it would knock my socks off.

At that point, all we'd seen were some teaser posters and texts from Ledger’s character, The Joker.

Well, the second phase of The Dark Knight’s campaign has rolled out and I have to hand it to the folks at 42 Entertainment (to whom Warners subcontracted the marketing), this is undeniably the most comprehensive viral marketing campaign I have ever seen. It was precisely crafted for the fanboy/comic book geek crowd and they are eating it up. The media coverage has been staggering and I imagine it will continue to the film’s release this summer.

Here’s a run-down the rabbit-hole that is The Dark Knight's promotional strategy:

Faux Politics
The new issue of The Gotham Times has been posted and the Harvey Dent campaign website has announced that Harvey is running for DA. The campaign site lacks any references to Batman. In fact, as someone not familiar with the depths of Batman lore, when I first saw the graffiti-laden posters in a theater window display a few months ago, I thought Dent was a movie in its own right and went online seeking it out. The faux political site urges "concerned Gotham citizens" to "take back Gotham City" by backing Dent and organizing faux grass-roots rallies, filming videos and coming out to meet the Dentmobile touring target cities.

Rowdy Real-World Rallies
Further blending the lines between fact and fiction, on March 12, a rally for the fictional DA candidate was broken up by very real and very confused police. Fans had come out to meet the Dentmobile and when police arrived to remove the crowds, the cops seemed genuinely bewildered by volunteers handing out Harvey Dent bumper stickers, buttons and T-shirts.

Opponent Sites
Of course, what would a political campaign be without opponents? Roger Garcetti, acting DA of Gotham City, and Dana Worthington, founder of the Gotham Victims Advocate Foundation have joined in the fray. More info for her can be found at DanaWorthington.com.

Faux News Coverage
Other Gotham-related sites include a Drudge Report mimic called Maiden Avenue Report.

New sites for more Gotham City services including GothamCableNews.com, SaintsWithunsChurch.org and GothamCab.com have also launched. And, of course, there is the CitizensForBatman.org site.

Texts and Voicemails
Harvey Dent and The Joker are using text messages and voicemails to communicate with their supporters.

ARGs
Alternate Reality Games (ARGs) including scavenger-hunts and role-playing are also in the mix: a page appeared at whysoserious.com/steprightup with a hammer game and some teddy bear toys. Each toy had an address on it located in a number of cities around the US. The note on the game told people to go to that address and say their name was "Robin Banks” (robin' banks, that’s pretty funny!) and to await further instructions. What they were given was a cake with a phone number written on it. Now here's the best part: inside the cake was an evidence bag (complete with Gotham City Police printing) that contained a cell phone, a charger, a Joker playing card and a note with instructions.

Red Herrings
Various red herring sites have launched to throw people off the trail in the ARGs. I don't know if these are created by the 42 Entertainment or by fans who are playing the game; it's just part of the beauty of the whole thing!

Plot-Point Sites
Another website, www.ibelieveinharveydenttoo.com provides teasers about some connection between the Joker and Two Face that I assume will be explained in the film. (Maybe it’s already known. Again, I’m rusty on my comic book lore.)

ComicCon Tie-Ins
Well aware of their core audience, the marketers put it all out there at San Diego’s Comicon with specially defaced dollar bills with yet another web site’s url. On the site The Joker offered fans the chance to become his henchmen with special prizes for those willing to carry out his demands. These players gathered at a set location (offline) to obtain a phone number that was written in the sky by a plane! From there, they embarked on an elaborate scavenger hunt around the city.

Faux Kidnappings
The Comicon promo ended with a fan being abducted by "thugs" in a Cadillac Escalade and getting symbolically "murdered" by armed men who mistook the player for the Joker.

Whew! So, fellow PR pro/marketer -- what did YOU do today?

Some colleagues have said this is overkill and that by the time the movie hits this summer, people will be sick of it after all this hype. (The campaign began nearly a year ago.) But, the power here is that you have to seek these sites out. You have to be the kind of person who wants to run around town in a text-based scavenger hunt and look up in the sky for clues. For the comic book audience, I cannot imagine a better fantasy come true than to play with the superheroes and villains they love so much. Well done 42 Entertainment! You've set the bar into the stratosphere and made The Blair Witch campaign look like a pageboy hollering, "extra! extra!" on the street corner.

-- my two cents

7 comments:

Paul Sanders said...

I think the beauty of this campaign is that though it seems to be such a huge campaign, you almost have to be looking for it or already engaged in it to know its there.

What I mean by that is that the campaign is an intricate puzzle of marketing stunts, most of which could go unnoticed (or uninterpreted) unless you are familiar with the movie, campaign, comics etc or you notice it and then pursue it by looking it up. In otherwords, unless you are already invested in the message in some way (be it interest in the movie, the culture or even viral marketing) you might never know the entire campaign exists. Unlike marketing for say the Simpsons Movie... unless you were living under a rock, you knew the movie was coming.

All of this is crucial in branding and marketing to a niche market (ie. comic book fans or skateboarding, musicians, techies etc etc etc) because the message not only creates hype, but it creates a sense of community... elite, loyal, secret and specialized community. To members of these communities a campaign like this is gold! They will never tire of it... it's theirs.

--paul

Jacob Burriws said...

Hi Jennifer,

I think it's a great campaign (unfortunate too, considering the loss of Heath).

One aspect I think people fail to realize is that the promotions can be completely ignored. You pretty much have to be an active participant in the campaign to even know it's there. There is no bombast, in your face, advertising/marketing campaign for people who don't go looking for it. This is clearly for the fanboys.

The general audience will not be tired of it, because they don't even know it existed in the first place. And I've yet to see fanboys truly affect box office: X-Men 3? Snakes on a Plane? One hated, one hyped, great box office for the former, horrible box office for the latter.

Best,

Jacob C. Burris
Iachos Public Relations

Brenna White said...

My 1 cent is that they targeted the exact consumers they wanted to reach, visualized how to do it without the traditional media barrage (aka annoying to people that aren't interested) and implemented it perfectly.

For me, that's almost the perfect outline of a viral campaign. If it did cause any negative buzz (the police issue you touched on), this might be a case where bad press is AMAZING press.

Danny Smalls said...

Hi Jennifer,

Seems like a good plot but i have missed the whole campaign being over the water - maybe we will get something later.

good blog write up.

Danny

Daniel Kimmel said...

Other than the movie trailers I'm not aware of this "campaign." I'm a movie critic and I remember the growing crescendo of hype for the 1989 "Batman" film that began months before its release. It is the only time in my life I attended a sneak preview and was stopped by a camera crew that wanted to get my opinion BEFORE I saw the movie.

If there's this huge campaign out there it must be very selectively targeted because I am psyched for this film (I even have an essay on all the Batman movies in the just released "Batman Unauthorized") and I am unaware of it.

Dakota Reese Brown said...

As an ARG academic and designer, I'm excited but disappointed with the campaign.

While I'm normally a huge fan of 42 Ent's work, it feels like this was either under-funded, unevenly budgeted, or just called it. There have been a number of great stunts, but as Daniel pointed out, they have been very limited in geographic range. Furthermore, what have they led to? Where is the addition [side]story development?

As your blog points out there are a good number of rabbit holes (websites, etc.), but they are all either dead ends or drivers back to the user-generated-content call to action on the main Dent page. Incidentally the ugc could be charitable described as poor.

So in the end, and unless something big starts to happen, we have a wonderful framework in place that is being extremely under-utilized.

I will give credit where credit is due though. The website promo for the reveal of the first Joker headshot was brilliant. The mechanic of revealing the shot pixel by pixel was by collecting emails is just one of those concepts you wish you came up with first.

Anonymous said...

why does a campaign for a new batman movie need to spend so much time and money appealing to the core audience of fanboys who are already going to see the film opening weekend?
wouldn't you try to spend the money expanding your audience to sell more tickets?